Protecting your privacy and maintaining the confidentiality of your personal and health information is fundamental to us at Amra Light ("Company," "we," "us"). This Privacy Policy explains how we collect, use, and protect your information when you engage with our wellness services, including hypnotherapy, breathwork, meditation, and Hypnotic Sound™ sessions, as well as when you use our website and related features (collectively, the "Services").

Information We Collect

We collect information necessary to provide our therapeutic services and maintain appropriate clinical records. For personal information, this includes basic contact information such as your name, email address, phone number, and emergency contact details, along with demographic information relevant to your care.

To provide safe and effective services, we collect health-related information including your medical history, current health status, medications, and relevant psychological or emotional information. This information is collected through intake forms, consultations, and session documentation.

When you use our website, we automatically collect certain technical data such as your IP address, device information, and website usage patterns. This helps us maintain and improve our digital services. For payment processing, we use secure third-party payment processors and do not store complete credit card information on our servers.

How We Use Your Information

We use your information with the utmost respect for privacy and confidentiality. Our primary purpose is to provide and enhance our therapeutic services through maintaining accurate clinical records, ensuring continuity of care, improving our service quality, and communicating about your sessions and care.

For administrative purposes, we use your information to process payments, maintain accounts, send appointment reminders, provide important service updates, respond to your inquiries, and comply with legal and professional obligations.

With your explicit consent, we may also send you newsletters and wellness resources, invite you to special events or programs, and share educational materials related to your wellness journey.

Information Security

We implement comprehensive security measures to protect your personal and health information. This includes encrypted data storage and transmission, secure client management systems, and regular security assessments. Our staff receives ongoing training in privacy practices, and we maintain physical security measures for on-site records.

While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We strive to protect your information using commercially acceptable means but cannot guarantee absolute security.

Information Sharing

We respect the confidential nature of our therapeutic relationship and maintain strict standards for information sharing. We will only share your personal or health information with your explicit written consent, such as when coordinating care with other healthcare providers. Information may be shared with secure payment processors for payment processing purposes. We may also be required to share information by law or professional ethics guidelines, particularly in situations involving your safety or the safety of others, or when reporting suspected abuse as required by law.

Data Retention

Our retention of your personal and health information is guided by legal and professional requirements, the need to provide ongoing care and support, and the maintenance of accurate clinical records. We keep your information for as long as necessary to resolve any disputes and meet our business needs, always in accordance with applicable regulations and professional standards.

Your Rights

You maintain significant rights regarding your personal information. You may access your personal information, request corrections, receive copies of your clinical records, and restrict how we use your information. You have the right to withdraw consent for marketing communications and request deletion of non-clinical information. We can also provide your information in a portable format upon request.

Children's Privacy

Our Services are designed for adults, and we do not knowingly collect information from individuals under 18 without parental consent. Should we discover we have collected information from a minor without appropriate consent, we will promptly delete that information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When material changes occur, we will notify you through our website or direct communication. Your continued use of our Services after such changes indicates your acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at hello@amralight.com

Last Updated: June 2025